Return & Refund Policy

Thank you for shopping at NGM PARIS MODE

If you are not entirely satisfied with your purchase, we’re here to help.

Return, Exchange:

  • You have *** 7 CALENDAR DAYS TO RETURN OR EXCHANGE an item from the date of purchase or from date you received your item, if ordered online.
  • NO REFUNDS ON SALE & DISCOUNTED ITEMS, Sale items can only be exchanged (Store credit is at the discretion of the manager).
  • All Accessories are all FINAL SALE

Refunds:

  • To be eligible for a return, your item must be unused and in the same condition that you purchased it.
  • Your item must be in the original packaging.
  • You MUST have the receipt or proof of purchase.

Shipped Orders:

  • Once we receive your item, we will inspect it and notify you on the status of your refund after inspecting the item.
  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-14 day, depending on your card issuer’s policies.

 

Contact Us If you have any questions

Dulles Town Center Mall, 21100 Dulles Town Cir, Dulles Va 20166

703-445-2126